Central Customer Service & Complaints Management Cell (CCS & CMC)

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Note: You may contact to our “Central Customer Service & Complaints Management Cell (CCS & CMC)” at IIDFC Head Office, Chamber Building (2nd, 6th & 7th Floor), 122-124 Motijheel C/A, Dhaka-1000.

Name Mr. Mohammad Neazur Rahman,Head of Complaint Cell (HCC)
Designation SAVP & Head of Operations
Telephone 09611016647 Ext:1535
Cell +8801730069083
Fax +880-2-9558987
Email [email protected]
Name Tarak Nath Saha, Complaint Handling Officer (CHO)
Designation Deputy Manager, ICC department
Telephone 09611016647 Ext:1556
Cell +8801718814997
Fax +880-2-9558987
Email [email protected]
Name Mazharul Imam Chowdhury, Complaint Handling Officer (CHO)
Branch Level customer Service & complaints Management Desk (BLcs & cMD)
Designation Senior Officer
Telephone 09611016647 Ext:1326
Cell +8801716971818
Email [email protected]
Name Md. Touhidur Rahman, Complaint Handling Officer (CHO)
Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)
Designation Assistant Manager
Telephone 09611016647 Ext:1357
Cell +8801722700226
Email [email protected]
Name Abdul Based, Complaint Handling Officer (CHO)
Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)
Designation Senior Officer
Telephone 09611016647 Ext:1349
Cell +8801828129966
Email [email protected]
Name Mohammed Lutfor Rahman, Complaint Handling Officer (CHO)
Branch Level customer service & complaints Management Desk (BLcs & cMD)
Designation Deputy Manager
Telephone 09611016647 Ext:1429
Cell +8801818666397
Email [email protected]
Name Sk. Munif Ahmad, Complaint Handling Officer (CHO)
Branch Level customer service & complaints Management Desk (BLCS & CMD)
Designation Officer
Telephone 09611016647 Ext:1368
Cell +8801914485633
Email [email protected]
Name Md Kamruzzaman, Complaint Handling Officer (CHO)
Branch Level Customer Service & Complaints Management Desk (BLCS & CMD)
Designation Assistant Manager
Telephone 09611016647 Ext:1386
Cell +8801923119484
Email [email protected]